UK Post Office apologizes for recent computer glitch
UK Post Office has apologized for the recent IT meltdown that made it impossible for thousands of consumers to post parcels or complete transactions across the country.
The system went down on Thursday morning, hitting all of the 11,800 branches across the country. Staff told customers that they were unable to deal with anything that required a computer.
The glitch could only be resolved by late afternoon. In the late afternoon, a spokesperson for the Post Office claimed that all branches of the network across the country were again working normally.
The spokesperson also apologized for the inconvenience customers suffered due to the technical glitch.
The Post Office said in a statement, "We apologise to all our customers for the service problems experienced in our branches and the inconvenience this may have caused."
Special arrangements were made to make sure that pensioners and benefit claimants could get cash payments using the Post Office Card Account.
It was the Post Office's fourth major computer system crash in the last nine months.